Preparing your journey
✦ Private, Personal & Trusted Inbound Tours
Preparing your journey
Understand our cancellation timelines, refund terms and options for rescheduling your private India journey.
At Discovery India Trips, we understand that plans may change. This Cancellation & Rescheduling Policy explains the terms and conditions applicable to cancellations, rescheduling requests, refunds, and changes to bookings or services made through our website.
Customers may request cancellation of a booking or service by contacting Discovery India Trips through the contact details provided on our website.
Cancellation eligibility and applicable charges may depend on:
A cancellation request will be considered effective only after it has been acknowledged or confirmed by Discovery India Trips.
Cancellation charges, where applicable, will be determined according to the terms communicated at the time of booking or service confirmation.
If a cancellation is made within a restricted cancellation period, the customer may be charged a cancellation fee or may not be eligible for a refund.
Any applicable non-refundable amount will be communicated to the customer before or during the booking process.
Customers may request to reschedule their booking by contacting us as early as possible.
Rescheduling requests are subject to availability and confirmation. The requested new date or time cannot be guaranteed until it has been officially confirmed by Discovery India Trips.
If the new booking has a different price, the applicable price difference may be payable by the customer.
Where a refund is applicable, it will generally be processed through the original payment method used for the booking.
The time required for the refund to reflect in the customer's account may vary depending on the payment gateway, bank, card issuer, or other financial institution involved.
In certain circumstances, Discovery India Trips may need to cancel, modify, or reschedule a service due to operational reasons, unavailability, safety concerns, unforeseen circumstances, or events beyond our reasonable control.
Where applicable, customers will be informed as soon as reasonably possible and may be offered an alternative service, rescheduling option, or refund according to the circumstances.
If a customer fails to attend or use a confirmed service without providing prior notice, the booking may be treated as a no-show.
No-show bookings may not be eligible for a refund or rescheduling unless otherwise stated in the applicable booking terms.
Some bookings may include services provided by independent third parties, such as hotels, transportation providers, guides, activity operators, or other service providers.
In such cases, the cancellation, refund, and rescheduling policies of the respective third-party provider may also apply.
Cancellation or rescheduling requests arising due to exceptional circumstances may be considered on a case-by-case basis.
Additional information or supporting documentation may be requested where appropriate.
To request a cancellation or rescheduling, customers should contact us as soon as possible and provide:
Email: discoveryindiatrips14@gmail.com
Phone: +91 9821027892
Address: F-339 Ladosarai, New Delhi 110030
Discovery India Trips reserves the right to update this Cancellation & Rescheduling Policy from time to time. Any changes will be published on this page with the updated revision date.